NCR CounterPoint

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  • NCR Counterpoint is a complete retail management solution that gives you the power to control every aspect of your business, including point of sale, inventory, customer records, purchasing, sales history, and more.

  • Center Stage designed NCR CounterPoint Gold Package with two goals in mind: efficiency and ease of business.  We've built a highly functional system utilized by countless thriving businesses and put it in the reach of the small retail organization.  Built for a single site with one or two registers, it delivers all the power of CounterPoint at a monthly fee that makes the decision easy.  We deliver our custom training package, build your system, and pilot you through go-live...with support to answer your questions and keep you operating.

  • Built for simple retail environments, and those looking to keep their budgets tight, Gold Level Support empowers you with the knowledge you need to keep your system running,  We've developed a knowledge base with hundreds of articles on every topic you'll have questions about.  Pairing with CounterPoint's robust and efficient in-system help file, you'll always have easy access to the information you need.  In addition, Center Stage staff will support you via email, responding to any question within four hours of receipt.  For emergencies, live support is also an option when you need help the most.

  • Has your business experienced recent growth...leaving you with a system that can't handle your increasing needs?  Platinum may be exactly what you need to take your organization to the next level.  Built with the same goals of delivering an easy to use, powerful system that's simple to implement, we've expanded the options to give you more flexibility in your unique environment.  With live, instructor-lead training and unlimited support, Platinum will help you increase your bottom line to grow your business, and even open additional locations. 

  • Platinum is our Standard live-support model, relied upon by over 170 businesses internationally.  Our highly-trained CounterPoint technicians can support your business in any environment, and provide help and guidance with any system process.  The Center Stage and CounterPoint knowledge base and help files are always available, as is email support, but when you need someone to respond quickly via phone, your call is priority.

  • If you have a complex environment with multiple locations and advanced wholesale, order fulfillment, or system integration needs, CounterPoint Enterprise from Center Stage may be your best choice.  We bring our expertise in retail and business processes to develop a system that interfaces with each aspect of your operation.  Exercising the full power of the CounterPoint management suite, your multi-tiered, multi-site, or multi-national operation will thrive with the visibility and business intelligence you'll have access to.

  • Advanced environments sometimes require advanced support.  Custom support, consulting, and development packages are available for Enterprise customers with extended hours and assistance.

  • Enhance your system by offering your customers the ability to charge transactions to their account.

  • Offline Ticket Entry provides fault tolerance—or lane redundancy—during a network outage, power failure, or any other situation in which the server is unavailable, ensuring that daily operations can continue uninterrupted. Offline Ticket Entry is also useful for sidewalk sales, trade shows, and similar events. Finally, offline mode may be the normal mode of operation for a remote computer that is only occasionally connected to the database server, such as a portable workstation or kiosk.

  • Provide Exceptional Customer Service and a Personalized Sales Experience anywhere you have an internet connection. Flexible Subscription Options Available (Weekly, Monthly, Annually)

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